9 Tips for a Stellar Resume

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A resume is the only impression a potential employer has of you – so it better be a good one. When a resume hasn’t been updated in a while, it can be hard to know what to change. What do potential employers want to see? Here are a few tips to create a professional and get-noticed resume:

Have it Proofread by Someone Else

Just because you have proofread it a million times, that doesn’t mean there isn’t a mistake. It’s very easy to overlook typos or errors on something you have been staring at for hours, so have at least one other person look over it carefully. Typos and grammatical errors are a huge red flag for potential employers.

Keep a ‘Master’ Resume

Keep a master resume that includes all of your old positions, skills, and special projects. From here, you can tailor each resume to a particular job.

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Keep the Formatting Simple

Use a simple font that is easy to read, with a font size between 10-pt. and 12-pt. If someone has to squint to read your resume, he or she is not going to be able to take everything in. Generally stick to a classic resume style, but if you are in a more creative industry, colors and pictures can be appropriate in moderation.

Keep Experience Relevant

Since you only have one page to fit all of your experience on, it is important that everything be relevant and that you show no more than the last 10-15 years of career history.

Use Numbers

Just saying that you “increased sales substantially” isn’t as effective as saying you “increased sales by 42% over a two-year period.” Be specific and use numbers.

Use Relevant Keywords

Look over the job description and see what words are used the most often. If you have these skills, include them throughout your resume. Also be sure not to use overly used vague buzzwords, such as “people person” or “detail oriented.”

Don’t Put Your Education at the Top

Unless you are a recent graduate and don’t have much work experience, put your education after experience. Your most recent jobs are more relevant than what college you went to or your specific degree.

Explain Job-Hops

If you have job-hopped a lot, include a “Reason for Leaving” next to each position. Employers generally want someone who will stay at the company for a while and may be wary if you appear to have a spotty job history. Explaining reasons such as “laid off due to downsizing” or “relocation” gives an explanation for your constant job-hopping.

Send it as a PDF

Regardless of whether an employer uses a Mac or a PC, PDFs always look the same. Sending your resume in PDF format ensures that formatting won’t get messed up—plus there will be no red lines under words Microsoft Word thinks that you spelled incorrectly (which you didn’t, of course, because you’ve had it proofread).

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How to Build Trust With Clients

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It’s important to build trust with new clients and continue to build it with current ones. If a client doesn’t trust that your business if going to fulfill its promises, there are other places they can take their business instead. Here are a few tips from KMG Consultants on how to gain and keep your client’s trust:

Only Sell What They Truly Need

You may receive more commission on the “gold package,” but if youent truly doesn’t need it, why sell it to them? They will be happier in the long run if a product or service they actually need is sold to them, and they aren’t taken advantage of. If you really don’t have what they need, be honest with them. They may not buy something from you, but they will have a positive impression that they will share with others, and will be more likely to return in the future.

Don’t Exaggerate or Misrepresent Features

Give your clients the whole truth, and let them decide what solution will work for them. Honesty and communication are such important factors in relationship building; your clients will value your authenticity if you practice honesty.

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Keep Pricing Consistent

Say a client hears that another sales representative gave their friend a better deal – this will most likely kill the relationship and the account if discrepancy is ever discovered. Always keep pricing consistent to avoid these sorts of situations.

Don’t Speak Ill of the Competition

Be sure to make the distinction between facts (“Several of that company’s products stopped working for clients”) and badmouthing (“That company’s products are the worst!”). Stating legitimate facts about the competition is fine, but it is never good to badmouth them. Clients like nice people, and you’ll get further ahead by remaining professional at all times.

Don’t Withhold Bad News

It is never fun to share bad news, but isn’t it better your client finds out right away from you than later from someone else? Withholding bad news is just like being dishonest; once that level of trust is broken, it can be hard to earn it back.

Keep Your Promises

This piece of advice is the most important thing on the entire list – keep your promises. For example, if you aren’t positive that the product can get to your client by a certain time, don’t promise that it will. Breaking a promise is the easiest way to lose a client’s trust.

Making a Good Impression on Your New Boss and Co-Workers

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We are KMG Consultants, a business consulting and sales company located in Southfield, MI.

Starting a new job? While it’s important to leave a positive impression on everyone at the office, your boss is the most important of the bunch.

“I think the early days are when your boss and colleagues form the most lasting impressions about you,” observes Ann Marie Russell, a phycology grab from University of Massachusetts and a program coordinator with AmeriCorps. “This is when they make assessments about your ‘typical’ behavior — the ‘type’ of person you are.”

Put your nerves aside and focus on these strategies and steps to make a great first impression.

Stay Professional

Show up on time to work and in meetings, dress appropriately, keep your desk clean, etc.

Be Confident

Regardless of experience, most people are nervous on their first day of work. Bosses like people who seem confident and know what they are talking about—or are eager to learn. Even if you don’t feel confident, act confident. No one is going to listen to an idea presented by someone who doesn’t sound sure of themselves.

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Have a Positive Attitude

Along with being confident, having a positive attitude is equally as important. Whether the day is going great or horribly wrong, staying positive is important.

Ask Questions

Starting a new job automatically means you won’t know everything about the position and workplace, so asking questions is key. Sometimes new employees avoid asking questions because they fear looking stupid, but most supervisors would rather an employee ask a question than make a mistake later.

Learn Names Quickly

No one is going to expect a new employee to know everyone’s name on the first day, but after the first week you should be well on your way. Not only does it make communicating easier, but it also shows that you really care about your job and the people around you.

Take Notes

Whether you prefer to take notes or not, showing your boss that you care enough to write down what they are saying is important. It’s easy to forget tiny details – dates, goals, tasks – so the more you write down, the better.

Put in Full Days – Or Even Longer

Be on time, come in early, or stay a little later. There is nothing that can shatter a reputation faster than consistently coming in late (unless it’s allowed) or ducking out early all of the time. This doesn’t mean you need to work 10 hour days at your new job, but leaving right when the clock hits 5 isn’t always a good idea. Finish up the task at hand and show your boss that you’re in it for the long haul.

Bond with Your Co-Workers

Don’t be the one co-worker who always leaves as people are headed out to a movie or happy hour. It’s always a good idea to get to know your co-workers outside of the office. It doesn’t have to be a recurring thing, but every once in a while it is nice to spend time together and laugh outside of work.

Keep Your Boss Informed

Especially towards the beginning of a new job, keeping your boss informed is important. Send out emails or request meetings with your boss on a consistent basis to review performance and talk about projects. Express interest in promotions or new accounts, and be sure he or she knows you are a self-starter. Be cautious of taking up too much of your supervisor’s time, however – check-ins are good, but hand-holding is not.

3 Companies with Model Business Practices

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Often, the businesses people love have more than just great products or services—they also have great business practices. From donating to nonprofits to treating their employees exceptionally well – customers always like supporting an ethical company. Here are a few of the world’s most popular companies with model business practices:

Google

Google lives by its motto, “Don’t be evil.” The company has donated over $1 billion to renewable energy projects and has decreased its own carbon footprint by using energy efficient buildings and public transportation. Google also offers great benefits to its employees – including free health care from on-site doctors, free legal advice, free childcare, and free food.

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Microsoft

Founded by Bill Gates, one of the most charitable philanthropists today, it’s no wonder Microsoft has stellar business practices. Every year, Microsoft and its employees donate over $1 billion to various charities and nonprofits. The company also created the TEALS program, which encourages employees to volunteer at local schools to get more kids interested in technology and computer science.

Ikea

Ikea just announced that it will be adjusting its minimum pay to reflect the living wage of every city. Using the MIT Wage Living Calculator, all employees will be getting a raise adjusted to the living wage of his or her city. Instead of waiting for the federal minimum wage to be raised, Ikea is taking the problem into its own hands, showing employees just how much it values them. Not only will employees be making a livable wage, but they are also given 401K matching, and a loyalty program that makes contributions into a retirement fund.

Happy and healthy employees are good employees – and that is what these three companies understand! Paying employees a living wage, providing healthcare, giving them the opportunity to give back to the community, and more, are all great things that make these companies models to look up to.